Comment On Our Website

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Please indicate which features would be helpful in planning a stay at Royal Cliff:

  •   Photo gallery
  •   Testimonial
  •   Videos
  •   Facilities in the resort
  •   Room & Suite information
  •   Map of the destination
  • Other (please specify & let us know what we are missing)

Which of the following would influence you to book directly on the Royal Cliff website rather than on other travel websites?

  •   Special offers/promotions
  •   Easier to make/change reservations
  •   More info on cancellation policy
  •   More photos of hotel and rooms
  •   Ability to find more information about hotels
  •   Better description of rooms and amenities
  •   Ability to find more information about the location/destination
  • Other please specify

How did you find this website?

  •   Adverisement in magazine
  •   Newspaper
  •   Attended an event at the hotel
  •   Brochure listing
  •   Corporate account
  •   Directed by search engine
  •   Guide book
  •   Radio
  •   Social Media
  •   Link from another website
  •   Newsletter
  •   Press article
  •   Previous guest
  •   Travel agent/Tour operator/Online Travel Agent (e.g. Agoda)
  •   Tripadvisor or other online review sites
  •   Word of mouth
  • Please specify the name of the source

What was the purpose of your visit to the website?

  •   Making a booking
  •   Researching information
  •   Looking at special offers
  •   Destination information
  •   Looking at specific hotels
  • Other (please specify)

What website functionality was most useful?

  •   Booking Process
  •   Photo Gallery
  •   Map & Directions
  • Other (please give more details)

Would you say this website is?

  •   Informative
  •   Stylish
  •   Luxurious
  •   Functional
  •   User friendly
  •   Inspirational
  • Other

Does the website reflect the way you perceived our brand? YesNo

Please tell us how we can improve our website?/What functionality would you have liked to use but was not available to you/could not find?

Thank you again for taking the time to complete this form and for your ideas for improving our website.

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TripAdvisor Travellers’ Choice Award

International Hotel Awards Best Convention Hotel (HSBC)

New York Wine Spectator Best of Awards of Experience

World Travel Awards Thailand Leading Spa Resort

Thailand's Best Restaurant

Ttg Travel Awards Hall of Fame


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